Water & Sewer

Water Operator

h2o Innovation
Mailing Address: P.O. Box 1209
Spring, TX 77383-1209
Physical Address: 2200 Sciaaca Road
Spring, TX 77373

Customer Service Hours
Monday – Friday, 8:00 a.m. – 4:15 p.m.
(281) 353-9756

Set Up New Water Service

Please contact the District’s water operator, h2o Innovation, at (281) 353-9756 to set up new service or by visiting their office at 2200 Sciaaca Rd., Spring, TX 77373, Monday through Friday from 8:00 a.m. to 4:15 p.m.

As part of the application process, proof of ownership (i.e. HCAD statement, current mortgage statement, or closing documents) or non-owners, a lease must be provided to assure the account is being set-up in the proper name or names. The name on ownership or lease paperwork MUST be the same name that the account will be setup in.

Payment Options

The Board of Directors of Northwest Harris County MUD 22 are pleased to announce that we have a number of ways to pay your water bill. Some of the payment options have fees associated with them. The fees are charged to the customers who use the service and are paid by the customer directly to the service provider. Here are the ways you may pay your water bill:

  • Online Bill-Payment
    If your account is past due and scheduled for disconnection, additional fees will not update for 24 hours on-line.
    If your account is past due, please call in with your confirmation number.
    Once you have established a user name and password, you are able to view your account information and pay your water bill by debit/credit card or electronic check online. Please note that you will be charged a 3% processing fee when paying with a debit/credit card. Also, when paying with an electronic check, you will be charged a $1.00 per transaction fee.
  • U.S. Postal Service
    Please include your payment stub, write your account number on the check, and mail your payment to:

      • (Your District’s Name)
      • P. O. Box 2569
      • Spring, TX 77383
  • Drop your payment at our service center:
    h2o Innovation Service Center
    2200 Sciaaca Rd – Spring, TX 77373
    Office Hours are Monday – Friday from 8:00 AM to 4:30 PM
    • Drop your payment in the 24 Hour Drop Box:
      A 24 Hour Drop Box is conveniently located at our service center on Sciaaca Rd.
      h2o Innovation Service Center
      2200 Sciaaca Rd – Spring, TX 77373
    • Payment by phone
      Make a one time payment by Debit/Credit Card by calling our Customer Care Department at 281-353-9756. Please note that you will be charged a 5% processing fee when paying with a debit/credit card.
    • Monthly Auto-Pay from your checking account or your credit card
      Set up a monthly Debit from your checking account or from your credit card for payment of your utility bill by signing up on line. You will need to set up a user name and password for your account if one has not already been established.

Please note that all such fees are added by a third party processor and NOT by your District or by h2o Innovation.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late. It is recommended that you contact h2o Innovation’s office to pay any bill that is unpaid and has a due date within two days. Call h2o Innovation at (281) 353-9809 for further information.

Useful Water Conservation Links